It takes guts to step forward and say sorry. It takes twice as much guts to do so when you’re embarrassed about your mistake. So kudos to Christian Petersen the CEO of Fantasy Flight Games.
Mansions of Madness is an expansion for Forbidden Alchemy and it had serious playability issues. In other words it snuck through Fantasy Flight’s QA process.
In a blog post, Petersen writes;
I am sorry and very embarrassed by this issue. Any issues with Forbidden Alchemy are especially egregious as the Mansion of Madness core game was similarly afflicted. While FFG’s work on Forbidden Alchemy was well intended, its content and scenarios both novel and exciting, it’s obviously not acceptable for players to receive a product with serious mistakes.
FFG have frozen all the sales of the game. They are investigating what’s necessary to repair the product and will be publising information on how players will get their replacement materials along with a copy of Dance of the Damned, an Arkham Horror novel.